NetMotion Diagnostics® is the essential tool for IT operations teams to track and troubleshoot network connectivity and mobile device performance. If you have mobile workers relying on networks your company does not own or control, Diagnostics is indispensable. Works with all carriers, public and private Wi-Fi.
Each mobile device becomes an active sensor, allowing you to analyze real-time performance across your mobile enterprise and receive alerts as soon as problems arise. Quickly and accurately troubleshoot problems in the field to keep users productive. Measure bandwidth and diagnose end-to-end network performance from the device, across carrier and Wi-Fi networks, to corporate and cloud servers. Eliminate painstaking back-and-forth phone calls between end-users and IT staff when problems occur. Seamlessly publish all the location, performance and troubleshooting data to NetMotion Mobile IQ®, Splunk and Syslog for use by NetMotion Mobile IQ, ESRI, SIEM, APM and other business intelligence systems.
Shift from Reactive to Proactive –Your team can analyze and plan ahead rather than just react to problems with data-driven, location-based insight into device and network performance. Understand common causes of device and network failures in the field, performance measurements and actual usage with data directly from mobile devices.
Automate troubleshooting - Actively test bandwidth and get detailed, root cause analysis of bottlenecks and blockages between mobile devices and application servers.
Reduce Mean-Time-to-Repair - Instead of trial-and-error troubleshooting or multiple calls between carriers and application and device vendors, Diagnostics pinpoints probable causes and associates them with relevant inventory information, dramatically reducing mean-time-to-repair (MTTR).
Flexible deployment - Deploy the NetMotion Diagnostics server in your data center or as a cloud-hosted SaaS subscription. NetMotion Diagnostics also integrates with NetMotion Mobile IQ and NetMotion Mobility®.
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